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Telephone System Maintenance

SBC Telephone system maintenanceYou can relax safe in the knowledge that a reliable leading telecoms company is looking after your telephone system, ensuring you are not met with unforeseen expenditure due to mechanical breakdown or system failure.

Our telephone system maintenance contract provides you with:

  • Fully trained and accredited engineers, who are available Monday to Friday 9.00am to 5.00pm (except Bank Holidays), responding to calls for service within 4 working hours for major failures and 16 working hours for minor faults.
  • NO call out charge.
  • Remote Diagnostics
  • Online Fault Reporting
  • Replacement or repair of all parts and free labour (except in instances of physical damage).
  • The provision of loan equipment until such time as your equipment can be replaced or repaired.
  • Technical Support Helpline (01264 336644) Monday to Friday 9.00am to 5.00pm (except Bank Holidays)
  • On site servicing at a convenient time to suit your company.

    Telephone System MaintenanceDownload:
    Telephone System maintenance contract terms and conditions

Can't find what your looking for? Call SBC Now on 01264 336644 or fill out our online enquiry form

 

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Telephone System Training and Support

Telephone System TrainingSBC think you will agree that if your going to get a new telephone system, you should be able to use all the new features of your system. SBC provide professional end user training covering all aspects of a new telephone system, ensuring that our customers are fully conversed on how to operate their phones and software applications. The training includes an overview of the system features and capabilities to familiarise users to make the most of your phone features. Telephone system training guides will also be provided which can also be found in our downloads page. After your initial training, SBC will be available during normal working hours to assist with any training or technical requirements.

Can't find what your looking for? Call SBC Now on 01264 336644 or fill out our online enquiry form



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