• Low Cost Business Calls
• Non Geographic Numbers
• Business Broadband
• Business VOIP Phone System
• Myinbound Disaster Recovery

FEATUREPLUS - Hosted VOIP Phone System

WHAT IS FEATUREPLUS?

FeaturePlus is a hosted telecoms solution ideally suited to small businesses,
branch offices and remote workers.

The hosted telephony system uses corporate-quality telephone features, but makes these affordable and easy to use, so you can improve your service and performance.

The system has a wealth of features and an emphasis on customer control and administration, allowing you to configure it exactly to your business requirements, even if these frequently change.

With this versatility, you can manage your business more effectively and enhance customer interaction, at a price you can afford without having to purchase an expensive PBX phone system.

WHAT ARE THE BENEFITS OF FEATUREPLUS?

• Highly-attractive and more affordable alternative to PBX phone systems.
• No capital outlay.
• Plug-and-play hardware.
• Costs can be managed better and reduced.
• FREE calls to other FeaturePlus numbers at your location and FREE site-to-site calls.
• Improves call handling, increases flexibility and sharpens the performance of your business
• Call recording and music ‘on hold’ worth £30 a month provided as standard.
• Ability to keep existing phone number and handsets (or buy new IP phones).
• The service can grow with your needs.
• Everything is managed by you via and easy-to-use online control panel.
• There are no hidden costs – As FeaturePlus is hosted on your behalf, there are nomaintenance charges or running costs.
• Extend your business reach – Use an local number no matter where you are located. Have a number in London!
• Unexpected events won’t disrupt you business – Whether it be snow of floods
• FeaturePlus continuity features allows you to carry on making or taking calls.

HOW DOES FEATUREPLUS WORK?

FEATUREPLUS can be used with either analogue phones or an IP phone system.
The 'On Screen' interface gives you with direct control of what happens to your calls - be it handling inboundcalls or managing how calls are made.

Calls are routed over a broadband connection, enabling FREE site to site calls and reduced costs of line rentals. You will see a reduction of your telephone bills and yet experience improved functionality and productivity.

FeaturePlus Premium provides the optimal user experience. It centres on the Cisco IP series phone range, Cisco’s latest IP handsets manufactured to deliver the finest acoustic performance and best service reliability, as well as value added features including Music on Hold and Call Recording.

WHAT ARE THE FEATUREPLUS KEY FEATURES?

FeaturePlus provides a broad range of user call handling features as well as a powerful administrative management capability. Administrators can choose to pass down control to the user or they can retain control of the individual user features.

• Voicemail To Email with Text Notification - with text notification and with .wav file attached to your email for convenient message pick up
• Call Recording (Optional/secure) - flexible and highly configurable
• Call Forwarding Groups (with distinctive ringing) - route calls to groups of users
• Call Divert (busy, unavailable or all calls) - when busy, unanswered or for all calls
• Call Transfer - to any internal or external number
• Call Hold - with music on Hold
• Music on Hold - Music or Bespoke Announcements - market or advertise your business
• Conferencing Facility - dial a 3rd party into an existing call
• Call Pick Up - answer a group member’s phone
• Call Park - hold a call and pick it up on another phone
• Call Barring - (ability to block a variety of call types, as well as inbound calls and all calls on a per user basis)
• Alternative Number Presentation
• Withhold Number
• Number Display
• Call Return
• Anonymous Call Reject
• Do Not Disturb (Cisco Phones only) - activate all calls to voicemail from handset
• Reject to Voicemail (Cisco Phones only) - choose which calls you answer
• Text Messaging (send and receive) - Fixed line SMS
• Outlook Dialler - allows you to dial directly from Outlook
• Company & Personal Directories (with screen popping and phone look up) - accessible from all user IP handsets
• Short Code Assignment / Dialing
• Administration Control Panel (online) - for control and management of all users
• User Control Panel (online)
• Call History (online & downloadable) - view or download all calls made, received and missed across all users
• User set-up and configuration
• Feature rich handset range - Linksys ATA and Cisco IP Phones
• Soft Phone Compatible
• G711 or G729 Codec
• Online Support and Monitoring Tools
• Call Failover
• Free On-net Calling
• Full 999 Support
• Number Porting
• Mobile Twinning - allows your desk phone and mobile to ring at the same time

PLEASE CLICK HERE TO DISPLAY A WIDE CHOICE OF FEATUREPLUS HANDSET

WHO IS FEATUREPLUS AIMED AT?

Thousands of customers across the UK and internationally use FeaturePlus. Here are some of the typical examples of how the service is being used.

Branch offices – don’t compromise on call handling between sites and don’t
pay over the odds to transfer and route calls between offices. FeaturePlus
connects branch offices together, calls are free between locations and everyone
shares the same dial plans and directories.




Dynamic businesses wanting flexibility – businesses with employees who are
regularly on the move or out the office will never lose calls as each user can
simply tell the system, at the click of a mouse, where their calls should be sent:
their desk, their mobile or their colleague. And if they miss a call they can pick
up their voicemail no matter where they are.

Improving customer contact – put calls on hold, play marketing messages,
move calls seamlessly between users and offices, and your customers will get
the best experience when calling your business.

Franchised business – the franchisor can keep control of the numbers used
across their franchise and also manage changes of and to franchisees.






Temporary sites – the FeaturePlus Opex model, ease of installation and
reusability makes it ideally suited for use on temporary sites.

Organisations that prefer outsourcing and Opex – hosted on your behalf, there
are no maintenance charges or running costs and you pay for what you use on a
simple per-user basis.