Never miss a call with a professional multi functional voicemail system.
Ensure that your customers are answered promptly. The voicemail system allows you to record send and retrieve messages 24 hours a day, 7 days a week, as well as efficiently handling your telephone system traffic and internal communication needs.
An SBC voicemail system can also improve the efficiency of your business and make a great first impression on your customers, whether it is sales, customer service, marketing, or human resources. Voicemail can be extremely helpful during busy office hours, as you might be stuck in a meeting when an important message is received. The message can be received without inconveniencing or frustrating the caller, saving precious time for both the caller and called parties whilst retaining your customers.
Ensure that your customers are answered promptly. The voicemail system allows you to record send and retrieve messages 24 hours a day, 7 days a week, as well as efficiently handling your telephone system traffic and internal communication needs.
An SBC voicemail system can also improve the efficiency of your business and make a great first impression on your customers, whether it is sales, customer service, marketing, or human resources. Voicemail can be extremely helpful during busy office hours, as you might be stuck in a meeting when an important message is received. The message can be received without inconveniencing or frustrating the caller, saving precious time for both the caller and called parties whilst retaining your customers.
Save time and money with auto attendant
The major benefit of implementing auto attendant in your business is that it is possible to manage all your calls in an efficient manner without the requirement of a receptionist. This system performs call routing functions just as a live operator would do. It can be customised to welcome callers with personalised messages based on business hours, non-business hours, weekdays and holidays. For transferring calls, it presents the callers with a set of options such as dial by name, dial by extension and more. It can efficiently handle numerous calls at the same time and carry out call transferring without sending conventional busy tones to the callers.
Email notification
This valuable feature allows you to receive voice mail messages on your phone system with notification of caller, time and date of call, length of message and how many old and new messages are in your mailbox. E-mail messages can be automatically deleted from the voicemail, or a copy retained on the voice processing system. Your telephone message can also be attached as a WAV file, to the e-mail message, and the sending of e-mails can be schedules to suit your working day.
External message delivery
Extension owners can have their messages recorded into voicemail and then have the voicemail system call their mobile telephone to have the messages delivered wherever they are.
Customise extension menus
With an SBC voicemail system, individual extensions can set up their own custom menu options for callers to follow. Callers can leave a message or have their call forwarded to another extension or even an outside line, for example another office or even a mobile telephone. Each extension user can set up the options they want to offer their callers.
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