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Business Phone Systems

Business Telephone System Solutions

SBC Communications Solutions Partner
 
SBC provide a range of bespoke telephone system solutions designed to support your business requirements such as: upgrading communications, lowering costs, improving productivity, and diversifying of the workplace.

As a certified Panasonic IP Solutions Partner, SBC are committed to offering current real world solutions by integrating telephone system hardware and software components in a modular way, allowing you to tailor a communications system to your specific needs.

These days, personal customer contact is the key to gaining a competitive edge and ensuring customer satisfaction. Incoming calls must always be routed correctly. The flexibility and availability of sales staff are crucial factors for achieving success, and they can be enhanced with call handling that is feature rich, economical, and user friendly enough to meet your individual needs.
SBC provide a range of bespoke telephone system solutions designed to support your business requirements such as: simplifying and upgrading communications, lowering costs, improving productivity, supporting SOHOs and diversifying of the workplace.
As a certified Panasonic IP solutions partner, SBC are committed to offering current real world solutions by integrating hardware and software components in a modular way, allowing you to tailor a communications system to your specific needs.
These days, personal customer contact is the key to gaining a competitive edge and ensuring customer satisfaction. Incoming calls must always be routed correctly. The flexibility and availability of sales staff are crucial factors for achieving success, and they can be enhanced with call handling that is feature rich, economical, and user friendly enough to meet your individual needs.
Furthermore, SBC telephone system functions can easily be expanded by adding software applications and licences, enabling the system to meet your company requirements — no matter how large or small

Furthermore, SBC telephone system functions can easily be expanded by adding software applications such as CRM integration licences, enabling the system to meet your company requirements — no matter how large or small.

SBC provide a range of bespoke telephone system solutions designed to support your business requirements such as: simplifying and upgrading communications, lowering costs, improving productivity, supporting SOHOs and diversifying of the workplace.
As a certified Panasonic IP solutions partner, SBC are committed to offering current real world solutions by integrating hardware and software components in a modular way, allowing you to tailor a communications system to your specific needs.
These days, personal customer contact is the key to gaining a competitive edge and ensuring customer satisfaction. Incoming calls must always be routed correctly. The flexibility and availability of sales staff are crucial factors for achieving success, and they can be enhanced with call handling that is feature rich, economical, and user friendly enough to meet your individual needs.
Furthermore, SBC telephone system functions can easily be expanded by adding software applications and licences, enabling the system to meet your company requirements — no matter how large or small
Telephone System Features SBC
One-Look Networking

Controlling Multiple Offices as a Single System
One-Look Networking

One-look Networking is a system where a single KX-NS1000 PBX communications server works and provides PBX features even though two or more PBXs are networked.

   
Telephone System Backup Solutions

Reliable Backup System to Survive System Failures
One-look Networking Survivability

With One-look Networking, the telephone system system can continue to operate even in the event of a failover due to system trouble with the master site.

   
Remote Office Extensions

Remote Office Telephone Extension
Built-in Media Relay Gateway

Built-in Media Relay Gateway enables installation of VoIP phones in locations distant from the office, such as the homes of teleworkers.

   
Unified Voicemail

Built-in Telephone System Voice Mail
Preinstalled in Panasonic TDE, NCP & NS Systems

Built-in voice mail can handle incoming calls, record messages and conversations, and manage mailboxes all from a mobile phone. 2 channel and 2 hour voice storage, and this can be expanded to 24 channels and 1000 hours.

   
Voicemail to email office solutions

Voice Mail to E-mail Integration
Receive Voice Messages as Attachment Files

SBC telephone systems can send an e-mail to notify you when you have new voice messages. Voice messages can also be received as attachment files.

   
Computer Telephone Integrations

PC Communications Assistant
Point & Click Communications For office or Remote Workers

Communication Assistant is a highly intuitive PC-based application suite with a variety of collaboration tools. Point-and-click telephony, presence and availability information, MS Outlook integration, visual voice messaging, and much more.

   
Automatic Voice Guidance - Call Queuing

Automatic Voice Guidance for Inbound Callers
Queue Announcement

Callers can recognise their position in the queue through voice guidance. Since the caller knows their status, they can decide whether to stay in the queue or leave a message and hang up, according to the situation.
 

   
Call Reporting & Monitoring of Calls Monitoring the Waiting Status of Callers
Live Status Monitor for Supervisors

Call centre supervisors can monitor the live status of callers, such as how many people are waiting in the queue and for how long. The supervisor can also monitor the status of each agent and groups, to improve their call centre.
 
   
Call History and Agent Reporting

Call History & Logging Reports
ACD Report for Supervisors

Call centre supervisors can specify a range of dates and times to be provided with a variety of reports. Data for up to 600,000 calls can be stored. The report is based on the agents or groups that have been monitored.

   
Business DECT Portable Handsets

Wireless Multi-Cell DECT Cordless System
Integrated DECT Portable Stations

The Multi-Cell DECT Cordless Telephone System lets you carry on your telephone conversation over lightweight, wireless extensions while you are away from your desk or moving around an office, factory, warehouse, or other large facility. 

 
Business Telephone System Handsets

Digital & IP Telephone System Handsets

Wireless Business DECT Handsets

New Panasonic KX-TCA DECT Portable Handsets

Why SBC?

  Whether you are a business completely new to business telephone systems or simply looking for expert impartial advice, SBC prides itself on delivering no-hassle solutions designed at making your job easier. SBC can tailor and commission a cost effective solution to meet your specific requirements, fully project manage the installation with full end user training offering first years maintenance free of charge. If you are looking to upgrade your existing telephone system, moving premises, relocating an existing system or planning a new telephone system solution, we are here to help!    
 

Panasonic Partner

   
Areas We Cover SBC
  Telephone System Southampton | Telephone Systems Bournemouth | Telephone Systems Andover | Telephone Systems Basingstoke | Telephone Systems Bristol | Telephone Systems Swindon | Telephone Systems Guildford | Telephone Systems Portsmouth | Telephone Systems London | Telephone Systems Reading | Telephone Systems Newbury | Telephone Systems Hampshire | Telephone Systems Berkshire | Telephone Systems Wiltshire | Telephone Systems Surrey | Telephone Systems Dorset | Telephone Systems Alton | Telephone Systems UK | Panasonic IP Telephone System Solutions Partner    
Request a Quotation From SBC

 

News

  • Customer Feedback - Foxcotte Veterinary Group - (14 March 2014)
    "After having a telephone system supplied by one of the large national companies, and finding it very difficult to operate and not approriate for our needs, we contacted Southern Business Communicatio
    Read more

  • Customer Feedback - Industry Media - (14 March 2014)
    "SBC has been helping us to address our telecommunications requirements (telephone PBX system, telephone lines and mobiles) since we founded our business at the beginning of 2004. At every stage SBC
    Read more

  • Customer Feedback - Tiffanys Southampton - (20 March 2014)
    "I would like to take this opportunity to say how pleased we are with every aspect of our new telephone system that was installed in March 2014. Initially we were given a very thorough professional p
    Read more

  • Customer Feedback - Centerprise International - (14 March 2014)
    "In 2013 SBC replaced our Basingstoke office end-of-life Avaya system with the very latest Panasonic KX-NS1000 IP PBX server connected as a distributed networked system using our MPLS network. NS1000
    Read more

  • Customer Feedback - Spear Electrical - (12 March 2014)
    After providing us with a telephone system over 10 years ago, when it came to replacing it, I had no hesitation in approaching you.  The new Panasonic features are excellent and match our more d
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  • Customer Feedback - Posiflex - (12 March 2014)
    "Just a quick note to say how delighted we are with our new telephone system. We have definately selected the best telephone system solution that suits both the needs of our sales force and budget. T
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  • Customer Feedback - Swattons - (12 March 2014)
    "Having transferred our telephone lines and broadband service to SBC at the end of 2006, we have been delighted with your service and cost savings. In January of this year we moved premises and ask
    Read more

  • Customer Feedback - Composite Reinforcements - (14 March 2014)
    "We just wanted to drop you a line to express our gratitude for the continued help and advice you have given us over the last 10 years with our mobile phones. As we trade internationally, the Vodafo
    Read more

  • Customer Feedback - Petty Wood - (14 March 2014)
    "I would just like to take this opportunity to thank you and your team for the excellent level of service provided whilst transferring our telephone lines and broadband services to SBC. Not only was
    Read more

  • Customer Feedback - VES - (14 March 2014)
    "Having had company mobiles for a number of years, we assumed we were receiving the best service from our current provider. However, after speaking to you, we were delighted to find we could transfe
    Read more

  • Customer Feedback - Lee Filters - (13 March 2014)
      "Having dealt with your company for a number of years for our mobile phones and telephone systems, we recently instructed you to  transfer our landlines to Vodafone. As promised, the tra
    Read more

  • Customer Feedback - Jolly Property Services - (14 March 2014)
    "Southern Business Communications (SBC) have provided all our business communication requirements for a number of years now. We moved to them some time ago because we were impressed by their courteou
    Read more

  • Customer Feedback - Aldridge Vehicle Services Ltd - (12 March 2014)
    "I would like to take this opportunity to thank you and your staff for your continued support over the years. We can always rely on Southern Business Communications to give us professional and up to
    Read more

  • Customer Feedback - Raymond Brown Group - (13 March 2014)
    Having dealt with SBC Ltd for over 18 years, I felt it necessary to express our gratitude for all the help and advice you have given us over the years in respect of our business communications needs.
    Read more

  • Customer Feedback - Squarefoot Self Storage - (12 March 2014)
    "Dear SBC Thank you for all your help with the daunting task of installing our telephone system to our new premises in Walworth Industrial Estate, Andover. Thankfully you understood exactly
    Read more

  • SBC Charity Bike Ride - (11 April 2011)
    London to Brighton British Heart Foundation Bike Ride - Raised a total of £1335.25    On Sunday 19th June 2011, SBC are taking part in the annual charity bike ride toget
    Read more

  • BT Prices jump again! - (28 April 2011)
    BT's Fixed Line Rental On The Up!  BT's standard line rental jumps 30p to £13.90/month this Thursday, 20% higher than just 18 months ago. Daytime call costs also jump to a huge 7.6p/minute
    Read more

  • Panasonic System Freebies - (21 April 2011)
    Free With Every New Panasonic NCP Or TDE Telephone SystemFree Panasonic CA Call Accounting Free Panasonic Communications Assistant Basic Free Panasonic Communications Assistant Outlook
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  • Olympic Torch passing our premises - (27 June 2012)
    Olympic Torch passing our premises. On Wednesday 11th July the Olympic Torch relay will be passing our premises. Due to road closures affecting access and to allow our staff to join in the fun, our o
    Read more

  • iPhone Accredited Partner - (22 December 2011)
    SBC Become Vodafone iPhone AccreditedOn the 12th of October 2011, SBC were certified as a Vodafone iPhone Accredited Partner. As a Vodafone Silver Partner, SBC has shown its continued commitment &
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  • Customer Feedback - Ray Ferguson - (14 March 2014)
    "After moving to the rural location of Palestine, I discovered I could no longer get a Vodafone signal for my mobile phone anywhere in my house, especially in the basement where my office is located.
    Read more